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Robotic Process Automation (RPA) is one of many automation technologies that apply elements of Artificial Intelligence (AI) to make workflows more efficient, and shift employees away from routine tasks to higher-value forms of work. This is a rapidlyevolving space —the growing adoption of RPA in private sector enterprises is now carrying over into the public sector.

In fact, the opportunities for improving efficiencies in the public sector are so great that the adoption of technologies like RPA is being mandated. Not only do IT decision-makers for U.S. Federal agencies need to get up to speed on RPA, but they must also ensure that current levels of data security applied to humans extends to robots as well.

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